From Breakthrough Weekend, new comedy by Sujewa Ekanayake

From Breakthrough Weekend, new comedy by Sujewa Ekanayake
Breathrough Weekend coming June 12, 2017

Friday, February 05, 2010

Which NYC bookstore had the best customer service this week?

Inspired by my policy (started oh about a year ago i think) of not reviewing films by other indie filmmakers (since i may have to work w/ them in the future & thus a negative review would get in the way of our working relationship) I won't go into details about what I did not like about the customer service experiences I had at 2 out of the 3 NYC bookstores that I visited this week for various purposes - mostly work related. But, perhaps a little bit of information - one bookstore is on the west side (should west side be in caps? probably) - an independent bookstore - pretty good service. The second bookstore has "miles and miles" of books - another independent bookstore - again, pretty good service - better this week than the last time I was there - about two weeks ago. But, the winner - for best customer service that I experienced - out of the 3 NYC bookstores that I visited this week (so far) goes to Borders near Penn Station. Had a very upbeat & enthusiastic sales associate help me look for several DVDs at that Borders, & then locate one at another Borders, & then the cashiers were very helpful re: clarifying some sale prices that ended up saving me money, and all with no attitude - everyone I dealt with was very nice. So, unfortunately the indie bookstores did not do as well as the corporate giant Borders did - this week, when it came to my customer service experience - but there is always next week, & lots more NYC bookstores to check out (& there will be plenty of chances for the other 2 stores to get their "score" up - at least with this customer, since i like indie bookstores i will be visiting them again & again). Anyway, good job Borders Penn Plaza!

- Sujewa

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