I think, generally, the IFP website could be simplified, or the design could be improved. I like bank websites (they handle a lot of important information, but interacting with the sites - the ones I've seen - are relatively easy & simple), also I like Apple's website (Amazon's is not bad either). So - seemingly simple - not too many items on each page, and bright (maybe a white background for IFP site pages?), also secure seems to be things I dig about websites for orgs & businesses that I am a part of or that I need to use often. I'll try to keep some notes on possible improvements that can be made to IFP's site as I explore it more, & will turn the notes in to IFP at some point in the near future.
Will try to print out my membership card tomorrow.