The tale, based 100% on real life events, fresh in memory since it happened today: 1. Verizon tech is scheduled to show up between 8 AM - 12 Noon at my apartment in Brooklyn to get us their "amazingly fast" (or some such promising/exciting thing) internet service 2. Hours go by, no call from Verizon tech or anyone else from Verizon. A call is placed by me to Verizon around 2 PM, literally 12,000 menus later, the automated system tells me that I am still scheduled to get internet service today & that even a live representative will have that information only (their passive aggressive way of trying to keep potential customers from even attempting to try to get a hold of a live representative). 3. More hours go by, 6:45 PM, I call Verizon again to see what's going on. After dealing with 12,000 menus I get a hold of a live representative. She is not certain why the tech did not show up or call. And she is not sure when the tech can try to come back out to my
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